Change password in web mail

Find out below how you can change your university password via the web mail portal.

  1. Login to the webmail portal:

    • Log in to the webmail portal of Aschaffenburg University of Applied Sciences with your university login data.

  2. Access to options:

    • Click on the gear icon at the top right of the window and navigate to “Options”.


  3. Select the “My account” area:

    • In the window that opens, go to “General” in the left-hand column and select the first sub-item “My account”.


  4. Navigate to the password change area:

    • Scroll down in the new tab until you can click on the blue text “Change your password” at the bottom right (as shown).


  5. Change the password:

    • Follow the instructions to change your password. Enter your old password and your new password twice.
    • Your password should be at least 11 characters long - but then also complex, i.e. consisting of upper and lower case letters, numbers and special characters
    • Important: Click on “Save” before you close the window!


Note: If you have problems changing your password, you can contact the helpdesk at any time:

  • Building 20, Room 204

The adjustment of your university password via the web mail portal is complete. Please follow the steps carefully to ensure the security of your account.