If you have been connected to a different Eduroam Network before or if you have any problems setting up a new connection, deleting existing profiles from your device is recommended. Follow these steps to do so:
1. Open the settings on your phone. Type "profile" into the search bar and
then select "VPN and Device Management".
2. Tap on the displayed Eduroam
profile and then tap "Remove Profile". You may need to confirm that you
want to delete the profile.
3. Go back to the settings and tap on "Wi-Fi". Press the small "i" icon
next to the Eduroam Wi-Fi network.
4. Next, press "Forget This Network".
This will delete the old Eduroam settings.
5. Confirm the deletion of the
network by pressing "Forget".
Now you have to install or reinstall eduroam. Follow this link to set up your eduroam.