Change password in web mail

Find out below how you can change your university password via the web mail portal.

  1. Login to the webmail portal:

    • Log in to the webmail portal of Aschaffenburg University of Applied Sciences with your university login data.

  2. Access to options:

    • Click on the gear icon at the top right of the window and navigate to “Options”.


  3. Select the “My account” area:

    • In the window that opens, go to “General” in the left-hand column and select the first sub-item “My account”.


  4. Navigate to the password change area:

    • Scroll down in the new tab until you can click on the blue text “Change your password” at the bottom right (as shown).


  5. Change the password:

    • Follow the instructions to change your password. Enter your old password and your new password twice.
    • Your password should be at least 11 characters long - but then also complex, i.e. consisting of upper and lower case letters, numbers and special characters
    • Important: Click on “Save” before you close the window!


Note: If you have problems changing your password, you can contact the helpdesk at any time:

  • Building 48, 1st floor, it service desk

The adjustment of your university password via the web mail portal is complete. Please follow the steps carefully to ensure the security of your account.